User Rights Management
Users of the platform have rights related to personal information handling, based on Canadian privacy laws and relevant data protection standards.
Rectification Rights
You can request updates to incorrect or incomplete personal data using account settings or other available request channels.
Access Rights
Ask for a summary of stored personal information and relevant processing activities through verified and authenticated methods.
Restriction Rights
In certain cases, you may request limited processing while accuracy checks are completed or objections are being addressed.
Erasure Rights
You may ask for deletion of personal data when permitted, considering legal retention duties and necessary operational requirements.
Request Implementation Procedure
- 1 Send a request using the designated contact method and include identity verification details
- 2 Receive confirmation within 3 business days with information about expected handling time
- 3 Requests are generally completed within up to 21 calendar days, depending on the scope